why businesses use market research
Resources |
Subject Notes |
Business Studies
Market Research Methods - IGCSE Business Studies
Market Research Methods
Why Businesses Use Market Research
Market research is a crucial process for businesses. It involves gathering, analyzing, and interpreting information about a target market, customers, and competitors. Businesses use market research to make informed decisions and reduce business risk. Understanding the market helps businesses to develop products and services that meet customer needs, effectively price their offerings, and promote them successfully.
Benefits of Conducting Market Research
Here's a breakdown of the key reasons why businesses invest in market research:
- Identify Customer Needs and Wants: Market research helps businesses understand what customers are looking for, their preferences, and their pain points.
- Assess Market Size and Potential: It allows businesses to estimate the size of the market for a particular product or service and its potential for growth.
- Evaluate Competitors: Understanding competitors' strengths, weaknesses, strategies, and market share is vital for developing a competitive advantage.
- Reduce Business Risk: By gathering information and analyzing trends, businesses can make more informed decisions and minimize the risk of failure.
- Develop Effective Marketing Strategies: Market research provides insights into the most effective ways to reach and engage target customers.
- Improve Product Development: Feedback from market research can be used to refine existing products or develop new ones that better meet customer needs.
- Determine Pricing Strategies: Understanding customer willingness to pay is essential for setting appropriate prices.
- Identify New Opportunities: Market research can uncover unmet needs and emerging trends, leading to new business opportunities.
Specific Examples of How Market Research is Used
Here are some specific examples of how businesses utilize market research:
- Product Development: A food company might conduct surveys to determine what new flavors of ice cream consumers would like.
- Marketing Campaigns: A clothing retailer might use focus groups to test the effectiveness of a new advertising campaign.
- Pricing Decisions: An airline might analyze competitor prices and customer price sensitivity to determine the optimal fare.
- Location Decisions: A retail business might research demographics and foot traffic patterns to choose the best location for a new store.
- Identifying New Markets: A tech company might conduct market research to identify potential new geographic markets for its products.
Benefit |
Description |
Customer Needs |
Understanding what customers want and need. |
Market Potential |
Estimating the size and growth potential of the market. |
Competitor Analysis |
Evaluating competitors' strengths and weaknesses. |
Risk Reduction |
Making informed decisions to minimize business risk. |
Marketing Effectiveness |
Developing strategies to reach target customers. |