1.5.2 The role of stakeholder groups (3)
Resources |
Revision Questions |
Business Studies
Login to see all questions
Click on a question to view the answer
1.
Discuss the ways in which employees are stakeholders in a business. Explain how a business can manage the needs and expectations of its employees.
Employees are a vital stakeholder group in any business. They have a vested interest in the success of the company as their livelihoods and well-being depend on it. Employees expect fair treatment, decent wages, safe working conditions, opportunities for training and development, and a positive work environment.
Ways Employees are Stakeholders:
- Income: Employees rely on their wages and salaries for their living expenses.
- Job Security: Employees expect a stable and secure job.
- Working Conditions: Employees expect a safe, healthy, and comfortable working environment.
- Training and Development: Employees expect opportunities to develop their skills and advance their careers.
- Fair Treatment: Employees expect to be treated fairly and with respect.
How a Business Can Manage Employee Needs and Expectations:
- Competitive Wages and Benefits: Offering salaries and benefits that are comparable to industry standards.
- Training and Development Programs: Investing in employee training and development to improve their skills and knowledge.
- Employee Involvement: Seeking employee input and feedback through surveys, meetings, and suggestion schemes.
- Fair Performance Management: Implementing a fair and transparent performance management system.
- Positive Work Environment: Creating a positive and supportive work environment that promotes teamwork and collaboration.
- Opportunities for Career Progression: Providing opportunities for employees to advance their careers within the company.
2.
Question 2: Discuss how the objective of expansion can conflict with the objective of maintaining a strong corporate social responsibility (CSR) record. Consider the potential consequences of these conflicting objectives.
The objective of expansion, which often involves entering new markets or increasing production, can frequently conflict with maintaining a strong corporate social responsibility (CSR) record. Expansion often requires significant investment and may lead to environmental concerns or ethical dilemmas. Increased production, for instance, can lead to higher pollution levels and resource depletion, directly contradicting CSR principles of environmental sustainability.
Expanding into new markets might involve exploiting cheaper labour in countries with weaker labour laws, raising ethical concerns about worker rights and fair treatment. This can damage the company's reputation and brand image, leading to boycotts and negative publicity. Furthermore, expansion could lead to displacement of local communities or damage to local ecosystems, further undermining CSR efforts.
A company might choose to expand into a region with lax environmental regulations to reduce costs, sacrificing its commitment to environmental protection. This short-term profit gain could have long-term negative consequences for the environment and the company's reputation. The conflict arises because expansion often prioritizes economic growth over social and environmental considerations.
3.
Question 3: Explain how the objective of achieving high levels of employee motivation can conflict with the objective of controlling costs. Provide specific examples.
The objectives of achieving high employee motivation and controlling costs can often be in conflict. Motivating employees typically requires investment in areas such as training, development, competitive salaries, and benefits. These investments directly increase costs. Therefore, a company aiming to control costs may be reluctant to invest in employee motivation initiatives.
For example, a company might try to cut training budgets to reduce costs, even though training is essential for employee development and motivation. This could lead to lower productivity and reduced job satisfaction, ultimately harming the company's performance. Reducing salaries or benefits, while a direct way to control costs, would likely demotivate employees and lead to higher staff turnover, resulting in recruitment and training costs.
Another example is a company that might resist investing in employee well-being programs (e.g., health insurance, flexible working arrangements) to save money. This could negatively impact employee morale and productivity. The conflict is that investments in employee motivation often require expenditure, while cost control prioritizes minimizing expenditure. Companies must find a balance to ensure both employee satisfaction and financial stability.