9 Audience (3)
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Information Communication Technology ICT
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1.
A company is developing an internal online training platform for its employees. Discuss three different stakeholder groups who would have an interest in the design and functionality of this platform. For each stakeholder group, explain their key requirements and how these requirements should be considered during the design process. Consider the different levels of technical expertise within the company.
Stakeholder Groups and Requirements:
- Employees:
- Key Requirements: Easy to use, relevant training content, accessible on various devices, clear progress tracking, and a user-friendly interface.
- Design Considerations: The platform should be intuitive and require minimal technical skills. Content should be broken down into manageable modules. Responsive design is crucial for access on desktops, tablets, and smartphones. Consider incorporating gamification elements to enhance engagement.
- Training Department/HR:
- Key Requirements: Ability to easily upload and manage training content, track employee progress, generate reports on training completion, and ensure compliance with regulatory requirements.
- Design Considerations: The platform should have robust content management features. Reporting tools should provide detailed analytics. Security measures should be in place to protect sensitive data. Integration with existing HR systems may be necessary.
- IT Department:
- Key Requirements: Platform should be secure, reliable, and compatible with the company's existing IT infrastructure. Easy to maintain and update.
- Design Considerations: The platform should be built using secure coding practices. Scalability is important to accommodate future growth. Documentation should be comprehensive. Consider cloud-based hosting for ease of maintenance.
2.
You are tasked with designing an ICT solution for a school to manage student attendance. The school has a significant number of students, and staff need a quick and efficient way to record attendance. Outline the key features of the ICT solution you would recommend, and explain how these features address the needs of both teachers and administrators.
The ICT solution for student attendance management should include the following key features:
- Digital Attendance Recording: A user-friendly interface (e.g., tablet app or web portal) for teachers to quickly mark attendance using a variety of methods (e.g., scanning student IDs, facial recognition, or manual entry). This improves efficiency and reduces errors.
- Real-time Data & Reporting: The system should provide real-time attendance data accessible to both teachers and administrators. Generate reports on attendance patterns, absent students, and reasons for absence. This allows for proactive intervention and support.
- Automated Alerts & Notifications: Automated alerts for unexplained absences, late arrivals, or patterns of truancy. Notifications should be sent to relevant staff (teachers, parents, administrators) via email or SMS.
- Integration with Student Database: Seamless integration with the school's existing student database to avoid duplicate entries and ensure data accuracy.
Addressing Needs:
- Teachers: The digital recording and simplified interface save time and effort, allowing them to focus on teaching. Real-time data helps them identify students who need support.
- Administrators: Comprehensive reporting provides valuable insights into attendance trends, enabling data-driven decision-making and resource allocation. Automated alerts facilitate timely intervention and improve overall student well-being.
3.
You are designing a presentation for your classmates on the topic of 'The Impact of Social Media on Society'. Describe how you would consider the purpose of your presentation and the characteristics of your audience to ensure your presentation is engaging and effective. Include specific examples of how you would adapt your content and presentation style.
Purpose and Audience Considerations:
Purpose: The primary purpose is to inform and persuade my classmates about the multifaceted impact of social media. I want to go beyond simply listing pros and cons and explore the nuances of how social media affects communication, relationships, politics, and mental well-being.
Audience: My classmates are likely familiar with social media and may have strong opinions about it. They are probably more receptive to visually engaging content and relatable examples than purely academic arguments. They are also likely to be influenced by peer opinions and trends.
Adaptations:
- Content: I would include real-world examples of social media's impact – e.g., the role of social media in political movements, the effects of cyberbullying, or the influence of influencers. I would also incorporate data and statistics to support my claims.
- Presentation Style: I would use a visually appealing presentation with images, videos, and short, impactful quotes. I would avoid overly academic language and use a conversational tone. I would incorporate interactive elements, such as polls or questions to encourage audience participation.
- Structure: I would structure the presentation logically, starting with an overview of social media's history and evolution, then exploring its various impacts, and concluding with a discussion of potential solutions to mitigate negative effects.
Example: Instead of simply stating "Social media can be addictive," I would show a short video clip illustrating the psychological mechanisms behind social media addiction and discuss strategies for managing screen time.