3.3.4 Promotion (3)
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1.
Question 2
A fast-food chain is launching a new limited-edition burger. They want to create excitement and encourage customers to try it. Recommend and justify which method of sales promotion they should use.
Recommended Method: Create a 'limited-time offer' with a promotional bundle.
Justification:
- Creates Urgency: A limited-time offer encourages customers to act quickly for fear of missing out. This is particularly effective for new products.
- Generates Excitement: The novelty of a limited-edition item and the urgency of the offer can generate buzz and excitement among customers.
- Encourages Trial: The offer can incentivize customers who might not normally try new items to take a chance.
- Bundling Value: Combining the new burger with popular sides or drinks in a bundle adds perceived value and increases the overall purchase amount.
- Marketing Potential: The limited-time offer provides a clear and concise message for marketing campaigns across various channels (social media, advertising, in-store promotions).
Other options considered (and why they are less suitable):
- Loyalty cards: Less effective for driving initial trial of a new product.
- Coupons: Can be useful, but a limited-time offer with a bundle is likely to be more impactful.
- Competitions: May not directly drive sales of the new burger; focus is better on encouraging trial.
2.
Evaluate the effectiveness of using online advertising (e.g., search engine advertising, social media advertising) compared to traditional advertising methods (e.g., television, radio, print) for a business selling high-value products. Consider factors such as cost, reach, and measurability.
Here's an evaluation of the effectiveness of online versus traditional advertising for a business selling high-value products:
Online Advertising:
- Cost: Generally less expensive than traditional advertising. Businesses can set budgets and track spending closely.
- Reach: Can reach a global audience, but targeting options allow for reaching specific demographics and interests.
- Measurability: Highly measurable. Businesses can track website traffic, conversions, and return on investment (ROI) using analytics tools. This allows for data-driven optimization of campaigns.
- Targeting: Sophisticated targeting options based on demographics, interests, online behavior, and purchase history. This increases the likelihood of reaching potential customers who are likely to be interested in the product.
- Examples: Search Engine Marketing (SEM) - Google Ads, Social Media Advertising (Facebook, LinkedIn), Display Advertising.
Traditional Advertising:
- Cost: Generally more expensive than online advertising. Television and radio advertising can be particularly costly.
- Reach: Can reach a large audience, but targeting is less precise. Television and radio advertising reach a broad demographic.
- Measurability: Difficult to measure the effectiveness of traditional advertising. While some metrics (e.g., viewership ratings, radio listenership) are available, it's difficult to directly attribute sales to advertising campaigns.
- Impact: Can create strong brand awareness and build credibility. Television and radio advertising can be highly persuasive.
- Examples: Television advertising, Radio advertising, Print advertising (newspapers, magazines), Outdoor advertising (billboards).
Comparison and Conclusion:
For a business selling high-value products, online advertising is often more effective than traditional advertising. The ability to target specific demographics and track results allows for a more efficient use of marketing budget. While traditional advertising can build brand awareness, it's difficult to measure its impact on sales. The higher price point of high-value products justifies the investment in more targeted and measurable online advertising strategies. A blended approach, combining both online and traditional advertising, may be the most effective strategy, but online should typically be the primary focus.
3.
A supermarket is offering a competition where customers can win a large sum of money by purchasing a specific product.
Explain how a competition can be an effective method of sales promotion.
Include examples of how the competition could be structured to maximize its effectiveness.
How a Competition Can Be an Effective Method of Sales Promotion:
Competitions are effective because they generate excitement and encourage customer engagement. The chance to win a prize motivates customers to purchase the promoted product, increasing sales volume. They also create positive brand associations and can generate word-of-mouth marketing.
Examples of Competition Structures to Maximize Effectiveness:
- Entry-Based Competition: Customers receive a token or code with the purchase of the product and enter online or via a dedicated phone line. This ensures a direct link between purchase and entry.
- Scratch Card Competition: The product packaging includes a scratch card with instant win prizes, encouraging immediate engagement.
- ‘Collect and Enter’ Competition: Customers collect codes from multiple purchases of the product and enter for a chance to win a larger prize. This encourages repeat purchases.
- Social Media Integration: Customers can enter the competition by sharing a photo of themselves using the product on social media, increasing brand visibility.
Maximizing Effectiveness:
- Attractive Prize: The prize should be desirable to the target market.
- Clear Entry Rules: The rules should be easy to understand and follow.
- Promote the Competition Widely: Use various channels (e.g., in-store displays, advertising, social media) to promote the competition.
- Time Limit: A defined time limit creates a sense of urgency.